Expert Coaching
Employees can take advantage of live, one-on-one coaching. Our expert coaches guide them in achieving their full career potential.
Practitioner Dashboard for Self-Service Administration
The BrightJump Practitioner Dashboard is a self-service tool that empowers HR and People teams to efficiently manage outplacement support with ease and flexibility. When an employee is terminated in their ADP system of record, the practitioner is directed to the BrightJump Dashboard, where they can quickly approve or deny access to BrightJump’s career support platform.
Customize your workflow with auto-invite or auto-deny rules based on termination reasons—streamlining the process and reducing manual effort. The dashboard also provides full visibility into your outplacement program, including the number of available invitations and a detailed record of all historical activity. Whether you’re managing a few transitions or many, BrightJump makes outplacement easy, trackable, and seamless.
AI-Powered Resume Builder
Provide departing employees with tools to create professional, ATS-optimized resumes in minutes. Our resume builder focuses on creating applicant tracking system-friendly resumes that parse correctly during online job applications, significantly improving their chances of being seen by recruiters.
Job Application Tracker
Help departing employees keep track of their job search activity. Our comprehensive job application tracker helps them organize their career search journey — from saved positions to applications in progress and scheduled interviews. They can keep everything in one place and make informed decisions about where to invest their energy.
Smart Resume Scoring & Job Match
Helps employees understand their skills match for specific jobs to create a more effective resume for each job application. This feature provides actionable feedback with specific recommendations for highlighting relevant skills or optimizing keywords, leading to more effective applications.
Job Board with Real Opportunities
Access over 3.2 million verified U.S. job listings with accurate posting dates and active status indicators. Our job board helps eliminate fake listings and connects departing employees directly to employer sites with just one click, helping them discover opportunities that perfectly align with their career goals.
Separation Notices
Separation Notices proactively and automatically generates data, forms, and other supporting materials to not only inform the departing employee of benefits, process, and other relevant actions, but also files key data with states in accordance with local laws and regulations.
States are increasingly requiring separation notices, each with different forms, deadlines, and distribution rules, which adds complexity at every termination.
Regardless of whether a state requires notices, we apply consistent best practices so your departing employee has everything they need.
What can I expect?
- Connectivity to relevant states for regulations, updates, forms, and submissions
- Available general separation assets and pre-populated content to ease activities in states without required unemployment claims notices
- Additional confidence regarding the unemployment process, prior to receiving a notice or increase in SUI rates
Commitment to Responsible AI
ADP BrightJump Outplacement is committed to the responsible use of AI. When incorporating AI into our product(s), we have agreed to comply with ADP Marketplace’s AI principles focused on human oversight, monitoring, privacy, explainability, transparency, and mitigating bias. Learn more here.
How we use AI
- BrightJump uses artificial intelligence (AI) to review a user’s resume against job requirements and surface relevant jobs, and uses generative AI to help provide narrative responses, provide feedback, and generate cover letters.
BrightJump uses AI to provide suggestions about job matches based on skill set, learning resources, coaching, networking, and average salary ranges. The generative AI engine acts on a user’s resume, the job descriptions, and ADP’s extensive knowledge database.
BrightJump uses rigorous methods to safeguard privacy and keep data secure in a non-public large language model environment, and provides ongoing human oversight to address data security, validity of outcomes, and protection against bias.
If a user elects to make their profile visible to recruiters and allows for BrightJump to process their resume with AI, BrightJump uses an AI-powered matching algorithm to show potential suitability to a job. This relies on machine learning and generative AI that uses de-identified portions of your resume including job titles, experience, skills, and education. This is intended to be one of many factors that a potential employer will review in making decisions.
If you have questions about how BrightJump uses AI, please contact us.